Motorola is a company that also manufactures common electronic devices such as televisions and not just smartphones. With this in mind, they also have a fair share of problems when it comes to consumer electronics such as TV remote not working.
If you’re having this problem with your Motorola TV, fret not. Here are some simple and quick solutions to fix your Motorola TV Remove not working.
How to fix Motorola TV Remote Not Working: (9 Methods)
Replace batteries
Motorola TV remote controls don’t necessarily use too much power to function. In fact, under normal or even moderate use, batteries in a TV remote control typically should last from three to six months of use.
With that said, if that much time has gone and you haven’t replaced the batteries yet, there’s a good chance that they have fully been depleted.
A trip to the nearest store to purchase the batteries to find a replacement will do the trick. You may also opt for rechargeable batteries instead to avoid repetitively buying replacements.
Although alkaline batteries can usually last for longer periods of time depending on the quality, good rechargeable batteries are more eco-friendly since you won’t have to dispose of them every time they run out of juice.
AmazonBasics AA Rechargeable Batteries, Energizer Recharge Universal AA, and Panasonic Eneloop AA rechargeable batteries are great options for you to try out.
For AAA batteries, you can try AmazonBasics AAA Rechargeable Batteries, Energizer Recharge AAA Batteries and Panasonic Eneloop AAA 8-Pack are some of the better choices as well.
No Power
If you find that you can’t turn on your TV from your remote control or even through the buttons on the TV itself, there’s a good chance that it’s not plugged in properly or it’s not even plugged in at all.
In order to fix this, check if the plug is connected properly to a wall outlet. You may also check if the wall outlet or the power strip it’s connected to has a switch on it and if it’s turned on.
If that doesn’t work, you can also try to inspect the cable of the plug and see if there are any marks or damages that may have been caused by rodents or rats in your home.
If this is the case, a rodent problem is something that you’ll need to address as soon as possible since they will continue to chew on cables and other things. Furthermore, they can also pose other health risks.
Power outage
Trying to turn on your TV on a boring day only to find out that it doesn’t work? Is it the same case for other appliances as well?
If this is an issue that you’re encountering at the moment, then there’s a good possibility that there’s a power outage in your area.
However, if you find that only your home is affected and your neighbors are still enjoying watching TV in a room with good air conditioning, then you may have to reset your circuit breaker.
A good and easy fix for this is to first locate your circuit breaker. But first, it’s very important to make sure that you have already unplugged appliances or devices that are connected to the circuit breaker. Once you’re done with that, turn off the main switch, and then turn it on again.
If that doesn’t work, you may have an electrical problem in your home. In this regard, it’s best to get in touch with a qualified electrician to find out what’s causing the issue.
Reset your Motorola TV remote control
There are certain TV remote controls that can be locked, therefore not responding to any of your inputs no matter how many times you try.
A fast and easy way to reset your remote control is to just remove the batteries and put them back in.
Of course, it’s also important that the batteries that you are using have sufficient power for it to work as it may simply be a case of them being fully depleted.
Otherwise, once you reinstall the batteries, point the remote control to the TV and press the power button to see if it now works.
Make sure that your Motorola TV remote control is paired
One of the causes, why your TV remote control isn’t working properly with your television, is because it’s not yet paired or has lost its connection in some way.
For this to work, you will need to have it paired by first locating the electronic device identifier key on your remote control.
In this case, it should be the one labeled TV. After that, press the electronic device key for that, and hold for at least 10 seconds until you see LED lights flashing.
Next, input the four-digit Motorola programming code that is located on your remote control keypad. Make sure to pause for at least two seconds between each key in order to make sure that the button presses are registered properly.
If done successfully, you will see LED lights on the remote control flashing three times to notify you that the code has been processed.
Now, try to power on your TV by pressing the On button on the remote control to see if it now works.
Obstruction between the sensor and the remote control
If you’ve already bought a fresh pair of batteries or have them recharged fully, you’re sure that your TV works properly and there are no power outages, it might be possible that there’s something obstructing the TV’s remote sensor for the remote control to work properly.
For this, you will want to check if there are any objects blocking the sensor. Check for toys, figurines, picture frames, or anything that can possibly be a hindrance for the remote to block out the sensor.
When you’ve already removed them, you can proceed to check once again if the remote control now works.
Furthermore, you may also want to check your distance from the TV. Remote controls have a limited range, so it’s ideal to be at least at a close distance of at least in the 10-meter range without any obstructions from the sensor.
It’s possible that the main switch is off
Depending on your television, there are particular models that feature the main switch that’s different from the standby switch.
This is more of a feature than a device limitation so it can update the TV itself whenever it’s not in use like during the night. These updates are used to improve the user experience and fix any possible bugs in the TV’s software.
Now, if your TV has the main switch, you may need to check if it’s turned on first. Check on the side or under the panel of your television.
You may also check your TV’s documentation to determine where it is. If you see a small LED light or even the TV turning on, then that’s a good sign.
Once you see any response, you can once again try to see if your Motorola TV remote control is now working by pressing any button.
Defective hardware
Even if you try to turn on the TV with the remote control or you have already replaced the batteries with new ones, it still won’t work if the TV itself is malfunctioning.
First, it’s best to check if it’s only power or a switch issue. Make sure that there are currently no power outages, the TV is plugged in properly, and all the appropriate switches are turned on.
If after that you still aren’t getting any response from the TV even if you tried the onboard controls, then chances are it’s already broken, and as such the remote control doesn’t work.
For this, you may contact a local qualified technician to have it repaired. You may also reach out to your TV’s manufacturer to have it sorted out. If it’s still within the warranty period, you may be entitled to a free replacement.
Reset your TV
Oftentimes, problems on your devices come up due to system bugs or even failed updates that could lead to other issues as well.
One of the easiest troubleshooting steps you can try is to do a factory reset of your TV.
There are different methods that you can try depending on the model of your TV.
Since your remote control doesn’t work at the moment, you can factory reset your Motorola TV using the physical buttons located on the back, bottom, or the side of your TV.
To do this, locate the power button, and the volume increase and decrease button. Next, disconnect the TV from any electric current by unplugging it.
Now, press and hold the power and volume decrease buttons simultaneously. Keep them pressed and plug in the TV once again.
Once the Android TV logo appears, you can now release the buttons. It may take some time to fully reset. Once it’s done you may now try once again to use your remote control to see if it works.
Don’t forget to check if you need to pair your TV and your remote control once again after the reset.
Sources:
- https://www.cablinginstall.com/home/article/16468179/rodent-damage-to-cables
- https://www.techwalla.com/articles/how-to-program-a-motorola-universal-remote
- https://www.factoryreset.tv/reset/motorola-65sauhdm