12 Common Problems with Samsung Monitor (with Solution)

Samsung has become one of the electronic giants that produce different kinds of tech products.

However, it is still inevitable that some of their products, especially their monitors, may experience some problems.

samsung-monitor

List of Common Problems with Samsung Monitor

Read more as we navigate through the common issues that a Samsung user may encounter with their monitor product.

1. Resolution problem

Resolution problems affect the efficiency of your monitor’s screen display. With resolution being a problem, it may affect how you work with your Samsung Monitor.

Here are the ways how to trace where the resolution problem roots and also ways to fix them.

Faulty Graphics Card

If your Samsung Monitor’s display is visible but is not displaying correctly, then the problem may arise from the graphics card.

This problem is an easy fix because this is just a matter of updating the outdated driver of your graphics card.

However, with the rise of the internet, many websites may offer you a promising tool that you can use to update your driver. Always be vigilant if you wish to use them. Still, the safest way is to communicate with a tech expert.

Importance of Driver

If you wonder what’s the driver’s connection to your monitor is, then here’s the answers.

Drivers are tiny programs that your computer’s operating system uses in order to transmit information with the Graphics Card, Monitor, Storage Devices, and Printer.

Without updating the driver, it may become inefficient in transmitting data to the devices, including your monitor.

2. Tilt problem

Tiltable Samsung Monitors such as the LU28R550 may be innovative ergonomic designs for monitors. However, this may become a hassle for the user when a tilt problem arises.

Different factors could affect your monitor’s tilt problems, and these are listed below.

Loosened Hinge

The hinge is one of the reasons why your monitor can be tilted forward or backwards smoothly.

However, they loosen once used frequently or poorly used. But don’t you worry because hinges are simple to fix.

One of the things you can do is to tighten them. But if the screws are not visible, then fixing it yourself might not be enough.

In this situation, it’s best to take your monitor on a trip down the tech specialist as this reduces the further problems that may arise.

Damaged Hinge

A loosened Hinge is just a simple problem, but it may lead to more complicated issues once a hinge is damaged.

Since the monitor is tiltable, its neck is attached to a hinge, and once it becomes faulty, the monitor may collapse and break.

If you have discerned that the monitor leans forward even though you are not adjusting it, do not take a second thought but immediately take it to the nearest tech expert.

By doing this, you will save your monitor and save costs.

3. Blinking blue light

Various factors can cause a blinking screen. To know more about this, read more below.

Power-saving Mode is set on.

When the Samsung monitor’s blue light is flickering, it might indicate that the power-saving mode is running.

To exit the power-saving mode, press any key on the keyboard to activate your monitor. After doing so, the display is expected to flash on the screen.

But if this does not work, look for the Source button on your monitor. If there is none, proceed to the Auto Adjust Button.

The Auto-Adjust button enables your monitor to modify the Refresh Rate and resolution to match the capacity of your video card.

Accidentally set an unrecommended Refresh Rate.

Refresh rates play a vital role in your screen’s function for the work directly proportional.

The user must know the optimal refresh rate to utilize their screen because if an unrecommended refresh rate is chosen, then a problem like this will occur.

For all Samsung LCD monitors, the standard refresh rate is 60hz.

But since Samsung Monitors has a lot of variants, below are the optimal resolutions for each monitor that varies from its size.

For Standard Monitors:

15-16″ Monitors – 1024×768

17-19″ Monitors – 1280×1024

20-23″ Monitors – 1600×1200

24-27″ Monitors – 1920×1200

For Wide-Screen Monitors:

19″ Monitors – 1440×900

20-22″ Monitors – 1680×1050

24-27″ Monitors – 1920×1200

30″ Monitors – 2560×1600 for Dual Link and 1280×800 for Single Link

4. Flickering on and off

Your Samsung Monitor flickering causes worry that your screen is damaged and stresses the eyes.

Below are the common reasons why your Samsung monitors flicker on and off.

Video Cable Problems

Through video cables, specific signals are transported to your monitor. However, if they become the root of the problem, the performance of your Samsung monitor is affected as well.

To fix this, unplug the video cables on both ends. After that, check if there are any damages inflicted on both ends. It is necessary to check the cable itself because there might be deep scratches.

If you found one, then it is the culprit. In this case, you might want to buy another one because using a damaged cable can spark further problems, that’s why it’s best to replace it instead.

However, plug the video cable back carefully, not pinching too hard on the cord, if none.

Unstable Power Supply

An unstable power source can also cause flickering. To fix this, move your Samsung monitor into another outlet because, in this way, you can identify whether or not it’s the power supply’s fault.

If the flickering stops after moving the location, the power supply might not give your monitor enough voltage for it to generate.

Suppose all power outlets in your house do not seem to be providing enough voltage. In that case, you might want to consider purchasing Uninterruptable Power Supply or UPS to provide a stable power outlet source for your monitor.

Since this unstable power outlet involves technical work, your options narrow down to contacting a licensed electrician.

5. Flashing colors

Samsung monitors that flashes colors such as Red, Green, Blue are troublesome for they can cause panic to the user.

Here are the reasons why your monitor flashes colors.

Diagnostics Mode

Diagnostics mode, also known as the self-test mode, can cause flash colours on your screen.

This mode might be enabled mistakenly, explaining why your monitor flashes colors such as red, green, and blue.

To exit this mode, look for the exit button, and it should be okay.

6. Blurry

Texts are supposed to be read clearly, and a problem must be happening if they become blurry.

There are various matters why did this occur and accessible resolutions to solve this issue.

Faulty Monitor

One of the first things you can do is check whether the menu available on your Samsung Monitor is blurry.

If it happens, Samsung recommends contacting them for service requests from their Support Center.

However, if the menu turns out to be okay, then read the preceding possible solutions.

Resolution and Refresh Rate

Blurry texts sometimes arise due to the unrecommended settings selected.

This problem causes the text to appear blurry because the driver and the memory cannot handle such high resolution.

To fix them, match the refresh rate and resolution set to recommended, which will restore your blurry problem.

Settings Adjustment

If your monitor is attached to a computer, these two settings can be opted to fix the blurry monitor issue.

  • Dots per inch (DPI) Scaling

            This setting resizes the texts and apps to appear small or big. Depending on your preference and the need of the situation.

            To access this setting, follow the steps below:

For Windows PC:

  1. Click the Start Menu
  2. Look for Make text and other items larger or smaller.

For MAC PC:

  1. Go to System Preferences.
  2. Click Displays > Display > Scaled.
  • Text Readability

            If the current settings of the texts are too hard for you to read, you can access this setting to modify texts according to your preferences:

For Windows PC:

  1. Text readability is called Cleartype for Windows. To access, Go to Start Menu.
  2. Search for Adjust ClearType text.

For MAC PC:

  1. Text readability is called LCD Font Smoothing for MAC. Go to System Preferences.
  2. Search for General > LCD Font Smoothing.

7. The display port is not working

Displayport is a cable used on your Samsung Monitor. If this cable does not work, its functions will not perform well.

With the Displayport issue also comes the ‘No signal’ warning message.

Given below are the fix you can do to make this problem work.

Improper Plug

The most common reason a cable won’t work is that it was not connected well to the monitor.

Improperly plug cable, of course, will not bring information to the screen, hence why the monitor displays the ‘No Signal’ message.

To fix this, unplug the cable, and this time, ensure that the port is appropriately plugged on your monitor. Push it in until you feel that it is locked inside not to loosen

Outdated Graphics Driver

An incompatible and outdated graphics driver may cause no signal issue.

In this situation, you might have to take your monitor on a trip down with a monitor technician to ensure no further problems will arise.

Also, keep in mind that there may be many sites that offer a tool to update your driver, and if you wish to use them, remember to be vigilant.

8. Horizontal lines on the screen

Lines visible on your screen may seem like it’s about to be damaged, but it is not.

Here are the cause and solution for horizontal lines that present on your screen.

Restart the Computer

Sometimes problems like this can be fixed by a simple solution.

Before proceeding to the subsequent fixes, try to turn your computer off for about two minutes.

After the time, turn your computer on again and see if the lines were gone.

If not, continue to execute the fixes below.

Loose/Defective Video Cable

First, ensure that the cable is connected correctly to ensure that they are not loose. If the video cables are correctly plugged, unplug the cord again and tightly push it in.

If you have confirmed that the video cable is already defective, you may want to purchase a new one.

Note that the best video cables for Samsung monitors are HDMI or Displayport, DVI, and VGA.

Calibrate your monitor

Monitors are often not calibrated before it reaches you. One of the renowned advantages of calibrating your monitor is that it helps display a high-quality color display.

To do so, follow the steps below:

  1. On your desktop, right-click and choose Display settings.
  2. From there, click Advanced display settings.
  3. Ensure that the recommended setting is selected.
  4. After, choose Color calibration and then Next.
  5. Pick the appropriate gamma settings.
  6. Modify the brightness and contrast.
  7. Pick the proper color balance.
  8. Press Finish to conclude the calibration.

9. Keeps auto adjusting

According to online forums, Samsung Monitor users frequently experience this issue.

The Auto-adjust button keeps popping up even though the user has already done everything to stop the annoying pop-up.

Auto-Adjust again

The auto adjustment seems to be one of the problems that upset the users.

If you happen to experience this type of issue, here’s what you can do:

  1. Place your cursor on a part where it’s not visible.
  2. Click the auto-adjust setting and adjust the monitor.
  3. Press the menu button until such time that the menu goes away. An indicator can be a light blinking once.

Faulty Monitor

Some users who have experienced monitors that keep auto-adjusting have tried to reach even Samsung Support Center, but unfortunately, even they can not address the issue.

If you have done everything, but the monitor seems hopeless, it’s time to purchase a new one.

10. Monitor locked

Samsung monitors come with an On-Screen Display (OSD) lock feature that locks the menu to secure the settings so that the user may not change them unintentionally.

To unlock the OSD, here’s what you can do:

FOR STANDARD MONITORS:

  1. Look for the Menu button on your monitor.
  2. Hold the Menu button for ten seconds.
  3. A menu will appear, and then select Unlock.

FOR MONITORS WITH JOG BUTTON:

  1. Press the Jog button, and it will display the settings.
  2. Press Up and choose the menu.
  3. Hold the Jog button for ten seconds.
  4. Select Unlock.

11. The menu button is not working

Whenever the menu buttons are not working, some settings may not be accessible, especially the power on button.

OSD Locked

OSD Lock limits the accessibility of menu buttons because it is designed to ensure that the settings are not adjusted unintentionally.

To see if the menus are OSD Locked, here’s what you can do:

To unlock the OSD, here’s what you can do:

FOR STANDARD MONITORS:

  1. Look for the Menu button on your monitor.
  2. Hold the Menu button for ten seconds.
  3. A menu will appear, and then select Unlock.

FOR MONITORS WITH JOG BUTTON:

  1. Press the Jog button, and it will display the settings.
  2. Press Up and choose the menu.
  3. Hold the Jog button for ten seconds.
  4. Select Unlock.

Damaged Buttons

Like any computer part, buttons deteriorate, mainly when used over time.

They reach the peak of their crisp, primarily because of how hard the user presses them.

In this case, a technician can help you.

Remember to refrain from fixing yourself because it might worsen the issue.

Faulty Driver

Some users have experienced updating their drivers while experiencing this issue, and fortunately, it worked.

Since the driver is responsible for your monitor’s functionality, updating them can help.

As stated above, refrain from updating the drivers yourself because it may result in further problems.

12. Dead/Stuck Pixel

 A dead or stuck pixel is a bothersome small discolored part of the monitor.

They are tiny, but users may find them annoying because Dead Pixels are black, and Stuck Pixels are sometimes red, blue, or green that differs from what is displayed on the screen.

Even though the monitor is still working fine, users would like to know how to fix them, and here they are.

Manufacturing Defect

Dead pixels usually arise from a manufacturing defect, and because of this, there’s nothing you can do but work with a monitor with a dead/stuck pixel.

However, due to our technology today, many tech experts offer tools to make your dead pixel come alive.

Keep in mind that before transacting with these online tech experts, maintain a high regard for your safety first.

Failed Power Connection

A weak power connection prevents your monitor from receiving enough power, resulting in a dead pixel.

With this, trace down what’s holding your monitor back from receiving adequate power, may it be a faulty outlet or a faulty cord.

If it’s a faulty outlet, relocate your monitor to acquire the power it needs.

Physically Damaged

Many scenarios happen when the monitor is accidentally dropped, then a dead or stuck pixel arises.

The drop may have caused the pixel to malfunction, hence why the situation occurs.

In this case, the user may also refer to tech experts to ensure that the fix is reliable and trustworthy.

Is It Worth to Buy Samsung Monitor?   

Samsung Monitors are worth the penny primarily because of the brand’s renowned respect worldwide.

Usually, users’ preferences include established brand names first before delving into the actual specs of the product because launching a renowned brand takes up honest work.

However, aside from the brand respect, many users also consider the pros and cons of buying monitors, especially Samsung, now that they have had a fair share of competitors in the market.

Take a closer look at the advantages and disadvantages of owning a Samsung monitor here:

Pros:

Widescreen and Curved-Screen Variants

During the rise of modern technology, widescreen variants of monitors are especially embraced due to the functionality they offer, as it could enable the user to multitask and enjoy the immersive game experience.

Ergonomic Designs

Ergonomic is one of the most critical aspects a workstation should possess as this prevents you from working awkwardly, providing you with a more comfortable working position.

Unlike other monitors, Samsung is committed to producing ergonomically good products with their tilt-adjustable stands, enabling their users to be relaxed while working.

Excellent Image Clarity Display

Many users love using Samsung monitors because of their high-resolution monitors with 1080p resolution and a wide color gamut that encompasses 77.6% of vivid colors responsible for an exceptional clarity display.

Smart and Elegant Look

Smart-designed products are equally important today because of monitor users’ different preferences. The aesthetics please the eyes, and some users are refreshed whenever they prefer their working environment.

Eco-saving Plus Feature

Eco-saving feature specializes in saving energy, hence why it is eco-friendly. It aims to reduce the monitor’s brightness, automatic and smooth changes, not hurtful to the eyes.

Cons:

Pricey

Expensive rates are standard for established brands like Samsung. Because of the trust they have garnered worldwide and various certifications the brand has received, their rates are pricey compared to unestablished brands in the market.

Refresh rate issues

Some of Samsung monitor variants have a problem regarding 60hz refresh rates.

No USB Port in some variants

There are no USB ports available in variants like SAMSUNG LC24F396FHNXZA 23.5″ FHD Curved FreeSync Monitor, which is a must-have for monitors due to modern setup. This con might turn off some users, especially the gamers.

With the given pros and cons above, a user can also weigh if buying a Samsung monitor is cost-effective despite its benefits and drawbacks.

Samsung Monitor Alternative   

One of the best alternatives to Samsung Monitors is the Acer Predator XB271H.

Both Samsung and Acer have gained respectable reputations in the tech market and make a good match, that their products are almost comparable to each other.

To take a closer look at the similarities of the two, here is a comprehensive match-up between the two:

Specifications:Samsung MonitorAcer Predator XB271H  
Resolution & Dimensions27” Samsung monitors have 1920×1200 resolution.1920 x 1080 resolution with 27” display.
Intuition on Smart FeaturesIntuitive OSD Lock that prevents unintentional menu changes.Not intuitive
ErgonomicsExcellent ergonomic tilt-adjustable standErgonomically favorable adjustable stands
FunctionalityWork, Personal Use, specializes in GamingWork, Personal Use, specializes in Gaming
PriceSomehow pricey, prices range from $230.99 above.Somehow pricey ranges from $349 above.

The above specifications are just some of the preferences a user can search for their dream computer setup.

Know that it is important to delve into the pros and cons first before deciding completely because weighing the advantages and disadvantages can help you decide soundly and spare yourself from regrets.

Resources:

https://www.samsung.com/us/support/troubleshooting/TSG01110588/

https://www.digitaltrends.com/computing/how-to-fix-a-dead-pixel/