10 Most Frequent Problems with Lenovo Monitor (with Solutions)

Lenovo, an American-Chinese electronics brand, is one of the prominent brands in the electronic industry.

Their prominence in making quality gadgets that help daily lives become hassle-free has continued for about 37 years now.

However, even though the Lenovo brand is well-established, they are still bound to experience common problems because it paves the way to improve more as time goes by.

List of Common Problems with Lenovo Monitor

Detailed below are the ten common problems Lenovo monitors encounters daily, along with them are ways on how you can track down and troubleshoot where the problem arises.

1. Menu is locked

The menu on Lenovo Monitors sometimes gets locked for a particular reason. That’s why you don’t have to worry about it. Though it may seem like a problem, the truth is that it is not.

Find out below why the menu is locked and ways how to unlock it.

OSD Locked

On-Screen Display or OSD Lock is a feature on Lenovo monitors that limits the accessibility of menu buttons because it is designed to ensure that the settings are not adjusted unintentionally.

To unlock the OSD, here’s what you can do:

  1. Look for the Menu button on your monitor.
  2. Hold the Menu button for ten seconds.
  3. A menu will appear and then select Unlock.

2. Brightness locked

Screen brightness lets the user see what’s being displayed on the monitor. Users often adjust them according to their preferences.

However, if the screen brightness won’t adjust, it may spark a problem. To resolve this issue, read more below to know what you can do with locked brightness.

Outdated Display Driver

The display driver is responsible for depicting a clear display on your Lenovo monitor. However, if they are not updated, this may impose issues such as locked brightness.

Fortunately, there is an easy solution for this. Read more here to find out.

  1. If your Windows has been recently updated to version 10, visit Lenovo’s support site to update your Windows 10 display driver.
  2. Lenovo Support Site > Click Product >Select Drivers and Softwares > Click Window 10 & Display and Video Graphics.

Warning:

  • If you cannot locate Windows 10 drivers from Lenovo’s support site for the product model, check their Windows 10 compatible list to see if your monitor is compatible with the version 10 update.
  • Note that Lenovo doesn’t provide Windows 10 drivers for devices that are not compatible with Windows 10.

3. Blurry

Blurry Monitors often cause a hassle for users because the display will show blurred and pixelated texts that tend to exhaust the eyes of the user.

To troubleshoot this issue, read more below.

Defective Monitor

Go to the menu to verify if your Lenovo monitor is already defective. If the menu options appear blurry, you might want to get your monitor checked up by a specialist.

If the menu is not blurry, proceed to the following fixes below.

Resolution and Refresh Rate

Blurry texts often occur because of the unrecommended settings selected.

Unrecommended settings cause the display to appear blurry because the driver and the memory can’t manage a high resolution.

To resolve this issue, ensure that the refresh rate and resolution are recommended, which will restore the monitor’s blurriness.

Settings Adjustment

You can use these two settings to resolve the blurry monitor issue.

  • Dots per inch (DPI) Scaling

            This setting resizes the texts and apps to appear small or big. Depending on your preference and the need of the situation.

            To access this setting, follow the steps below:

  1. Click the Start Menu
  2. Look for Make text and other items larger or smaller.
  • Text Readability

            If the current settings of the texts are too hard for you to read, you can access this setting to modify texts according to your preferences.

  1. Text readability is called Cleartype for Windows. To access, Go to Start Menu.
  2. Search for Adjust ClearType text.

4. HDMI not working

Many users may have reported HDMI Port problems on their Lenovo monitors. Because of this problem, their monitors won’t detect any display such as images and also includes sound issues. 

If you happen to experience this with your Lenovo monitor, here are the things you can do to resolve this.

Multiple Monitor Setup

Many users who have reported HDMI Port problems have a multiple screen setup. However, the issues don’t stop on that alone. HDMI Port doesn’t work because you may have been using the wrong display setting.

That is why checking the configuration on your PC first can help you project the proper settings for your screen.

To do this, follow the steps below:

  1. Click the Windows logo key and the letter P key on your keyboard simultaneously.
  2. From there, display modes will appear such as the following:
    1. PC Screen/Computer only – allows you to use the first monitor.
    2. Duplicate – Enables you to show the display for both monitors.
    3. Extend -Permits you to display content in the form of an extended monitor.
    4. Second Screen/Projector Only – allows you to use the second monitor.

Outdated Graphics Driver

The Graphics driver is responsible for showing a clear display on your Lenovo monitor. However, if they are not updated, this may inflict problems like HDMI Port issues.

Fortunately, there is an easy solution for this.

  1. If your Windows has been recently updated to version 10, visit Lenovo’s support site to update your Windows 10 display driver.
  2. Lenovo Support Site > Click Product >Select Drivers and Softwares > Click Window 10 & Display and Video Graphics.

Warning:

  • If you cannot locate Windows 10 drivers from Lenovo’s support site for the product model, check their Windows 10 compatible list to see if your monitor is compatible with the version 10 update.
  • Note that Lenovo doesn’t provide Windows 10 drivers for devices that are not compatible with Windows 10.

5. Input signal out of range

Input Signal out of range indicates that the monitor cannot detect that the computer is turned on.

To see what you can do about this, read more below.

Display Settings

Incorrect display settings may cause this problem. To fix this, follow this steps.

Restart your computer and enter into Safe mode. This mode helps you to troubleshoot software and hardware issues on your computer.

            To enter into Safe Mode on your Windows 10, follow the steps:

  1. Click the Windows logo key, and search for Change advanced startup options.
  2. On the Recovery tab, click Restart now choice under Advanced startup.
  3. After this, a pop-up window will appear with three options. Click the Troubleshoot option.
  4. Then, click Advanced options > Startup Settings, and Restart button.
  5. Choose the right Safe Mode option by clicking the complementary number on your keyboard.

After entering Safe Mode, perform the following steps accordingly.

  1. Now that you have entered Safe Mode, lower the video card’s resolution to the original resolution of your monitor.
  2. After modifying the screen resolution, restart your computer to check if this fixes the problem.

If the fix above worked for your monitor, then you’re good to go. However, if it did not, proceed to the next fix below.

Outdated Graphics Driver

The Graphics driver is responsible for showing a clear display on your Lenovo monitor. However, if they are not updated, this may inflict problems like out of range Input Signals.

Fortunately, there is an easy solution for this. Read more below to find out:

  1. If your Windows has been recently updated to version 10, visit Lenovo’s support site to update your Windows 10 display driver.
  2. Lenovo Support Site > Click Product >Select Drivers and Softwares > Click Window 10 & Display and Video Graphics.

Warning:

  • If you cannot locate Windows 10 drivers from Lenovo’s support site for the product model, check their Windows 10 compatible list to see if your monitor is compatible with the version 10 update.
  • Note that Lenovo doesn’t provide Windows 10 drivers for devices that are not compatible with Windows 10.

6. Menu buttons not working

Menu Buttons assist you in accessing essential functions quickly. When they become faulty, you may start to experience inconvenience.

To find out how to make them work again by troubleshooting this issue, read more below.

OSD Locked

OSD Lock limits the accessibility of menu buttons because it is designed to ensure that the settings are not adjusted unintentionally.

To unlock the OSD, here’s what you can do:

  1. Look for the Menu button on your monitor.
  2. Hold the Menu button for ten seconds.
  3. A menu will appear and then select Unlock.

Damaged Buttons

Like any computer part, buttons deteriorate, mainly when used over time.

They reach the peak of their crisp, primarily because of how hard the user presses them. In this case, a technician can help you.

Remember to refrain from fixing yourself because it might worsen the issue.

Faulty Driver

Some users have experienced updating their drivers while experiencing this issue, and fortunately, it worked.

Since the driver is responsible for your monitor’s functionality, updating them can help.

As stated above, refrain from updating the drivers yourself because it may result in further problems.

7. Lenovo monitor not detected

Undetected monitors often arise from different kinds of reasons. To know why your desktop cannot detect your Lenovo monitor and how to troubleshoot this issue, read more below:

Faulty Cables

Check the functionality of your cables because they might not be performing well. To do so, follow the steps below:

  1. Ensure that the cables attached are the right ones.
  2. Check the cables if they are plugged loose. If they are, secure the plug by tightening it.
  3. Assure that the power cable is firmly plugged into your Lenovo monitor.

If none of these worked, try these instead:

  1. Test the cables by using them on a different monitor.
  2. Connect the monitor to a different computer.

If these did not work, the cables might be damaged. Unfortunately, the only fix you have is to purchase a new one. Do not worry because cables are easy to find in gadget stores.

Update your drivers

Your drivers might be too out-of-date to handle their duty. To update them, follow the guides below:

  1. Visit the support site of Lenovo: https://support.lenovo.com.
  2. From there, click Detect Product.
  3. Choose Drivers & Software.
  4. Choose Automatic Updates to scan the updates.

8. No sound

If your Lenovo monitor won’t play a single sound, here is a straightforward solution to your problem.

Muted

This function doesn’t allow any single soundwave out of your PC. To unmute your pc:

  1. Go to the lower right bottom of the taskbar and search for the Sound icon.
  2. Drag the panel to the right to unmute it.

If this solution doesn’t work, try using the other fixes.

Detect by troubleshooting

If everything seems fine, yet there is still no sound, it is best to use the troubleshooter available in Windows 10. Follow the steps accordingly to keep you guided:

  1. Go to the Start Menu.
  2. From the Start menu, search for Troubleshoot settings.
  3. From the Get up and running, look for Playing Audio and run the troubleshooter.
  4. A pop-up window will appear and follow what it instructs accordingly.

9. Stuck in power-saving mode

Lenovo monitors are stuck in a black screen that displays a message that says ‘In Power Save mode, Press Computer Power Button, or any key on the keyboard or move mouse’ and still won’t wake up even these things are already done may set a panic for users.

Fortunately, you don’t have to worry because there is a fix for this problem. Continue reading more below to find out.

Cell Type Battery Issue

Computers that experience these kinds of issues are usually the ones already old. This issue arises because batteries usually run out as time goes by.

Since the cell-type battery is located at the motherboard, it signals to be in a low power mode when the motherboard detects that the battery has run out.

To fix this problem, you can remove the cell battery. To do so, follow the steps accordingly:

  1. Open the case of your computer.
  2. Find the motherboard’s primary electric circuit board.
  3. Locate the cell battery. It is a circular-shaped battery and looks like a watch battery for your reference.
  4. Carefully remove the cell battery.
  5. Restart your computer. After restarting, the computer must power up by this time.
  6. Set the date and time of your computer.

To replace the cell battery, take your system unit to a local computer repair specialist to ensure the safety of the process.

Unclean RAM

Another solution you can do for is to clean your RAM. To do so, you can use 70% rubbing alcohol. Another thing you can use is a pencil eraser which will do good as well.

After cleaning the ram, insert it back on the motherboard, and plug the computer on again.

10. Dead/Stuck pixel

Dead and Stuck Pixels are the tiny pixels you see on your screen, and they are easy to spot because they are different from the rest of the display.

Users may find them annoying because dead pixels are black, and stuck pixels are sometimes red, blue, or green that differs from what is displayed on the screen.

Even though the monitor is still working fine, users would like to know how to fix them, and here they are.

Manufacturing Defect

Dead pixels usually arise from a manufacturing defect, and because of this, there’s nothing you can do but work with a monitor with a dead/stuck pixel.

However, due to our technology today, many tech experts offer tools to make your dead pixel come alive.

Keep in mind that before transacting with these online tech experts, maintain a high regard for your safety first.

Failed Power Connection

A weak power connection prevents your monitor from receiving enough power, resulting in a dead pixel.

With this, trace down what’s holding your monitor back from receiving adequate power, may it be a faulty outlet or a faulty cord.

If it’s a faulty outlet, relocate your monitor to acquire the power it needs.

Faulty Monitor

Many scenarios happen when the monitor is accidentally dropped, then a dead or stuck pixel arises.

The drop may have caused the pixel to malfunction, hence why the situation occurs.

In this case, the user may also refer to tech experts to ensure that the fix is reliable and trustworthy.

Is It Worth to Buy Lenovo Monitor?       

Lenovo Monitors are worth the penny because their monitors are one of the premium-grade in the industry.

Companies like Lenovo are reliable because their brands are ensured to be top of the line.

With their brand’s established name in the tech industry, you won’t have to worry about what the product offers because it is already ensured based on the brand’s accreditations.

However, these are not just the reason why Lenovo is worth buying. Most of the time, users have their preferences. That is why it is vital to weigh every aspect first before deciding.

To carefully balance every user’s decision, here are the advantages and drawbacks of buying a Lenovo monitor.

Pros:

Excellent Ergonomics

Many users have commended that Lenovo has remained committed to providing a comfortable experience while using their monitors. Their monitors offer a wide range of ergonomic choices that fit every user’s preferences.

High-Resolution

Most Lenovo monitors offer a whopping 4k resolution (3,840 by 2,160 pixels). With this, users whose work highly depends on the computer must be happy with this high-resolution monitor.

Accurate color display

Accuracy is a vital characteristic for a computer, mainly when the user’s job heavily relies on computers such as graphic designers and gamers. With an accurate display of colors, the user won’t have to worry anymore. That is why this is a significant turn-on.

Built-in Cord Organizer

Monitors that come with built-in cord organizers make the users happy. With this simple innovation, the user’s workspace won’t have to be compromised, mainly because monitors can be pretty big most of the time. There is only a little room for cord setups.

Cons:

Unintuitive On Screen Display

Most users find the OSD confusing. They wish for a smarter OSD on the subsequent Lenovo monitor releases.

Quite Expensive

Because Lenovo is a well-known brand in the industry, it is pretty foreseen that they are on the expensive side.

Brightness Issues

Most users complain that even though they have already adjusted their screen to the lowest brightness, the screen is still bright. This issue is one of the major cons because the screen’s brightness strains the user’s eyes, and if this case doesn’t get fixed, the user might switch to the other brand of monitor.

With these pros and cons presented to you, you can now use them to utilize your sound decision-making because deciding whether the product is worthy or not still relies on your preferences.

Lenovo Monitor Alternative            

One of the best alternatives for Lenovo monitors is the ASUS Republic of Gamers Swift.

With these tech brands’ prominence in the industry, it is no wonder that they are comparable even in their Monitor line.

Lenovo and ASUS have been known as one of the leading brands in the electronics industry and are doing well individually with their innovative products that the consumers surely love.

To take a closer look at the two monitors, the comprehensive match-up between Lenovo Monitors and ASUS ROG Swift is provided below.

Specifications:LenovoASUS ROG Swift
Max refresh rate144 Hz165 Hz
Screen fameSleek & Slim bezelThin Bezel
Resolution3,840 x 2,160 pixels2,560 x 1,440 pixels
ErgonomicsExcellent ergonomics, with adjustable standOutstanding ergonomics with Height Adjustment, Pivot Adjustment, Anti-Glare Coating, Swivel Adjustment, Tilt Adjustment specifically made for gamers’ immersive playing experience.
PricingExpensiveMore on the pricey side

With the comprehensive match-up of some of the users of the important specification seeks for a monitor, you can now decide more soundly about your next monitor to be used.

Always keep in mind that even though the specifications and descriptions may be pleasing to the eyes, what’s important is that you get to balance your preferences.

Resources:

https://support.lenovo.com/nz/en/solutions/ht500157-unable-to-adjust-brightness-after-windows-10-upgrade

https://www.drivereasy.com/knowledge/hdmi-port-not-working-solved/