8 Most Frequent Philips Monitor Problems (with Solution)

Philips Computers is one of the founding pillars of innovation. As their commitment stands, their company’s technology aims to enhance the well-being of the users through significant innovation.

Even though Philips has been in the industry for decades, they inevitably encounter common problems.

List of Common Problems with Philips Monitor

To troubleshoot the common problems with Philips monitors, read more below about the handy guide to fix Philips monitors.

1. Brightness problem

Too much light or too little light can become inconvenient for users who depend on computers for their work.

That is why if your monitor’s brightness is set to the extreme on both ends, it could become a problem.

To fix the monitor’s brightness issue, you could use the following fixes below.

Adjust in OSD Controls

When the brightness is extremely high or extremely little for you, you can use the On-Screen Display Main controls that are available on your monitor.

In this way, you can adjust it based on your preference, and the extremity will no longer have to be a problem with you.

Defective LCD Backlight

The LCD Backlight of your Philips monitor has a lifespan like any part of your computer. When the brightness makes your monitor flicker and it gradually begins to dim, it is best to take your Philips monitor to a repair specialist to check up on it.

2. Not turning on

Monitors that won’t work are the implication of many issues that exist. To help you diagnose the real issue and avoid further problems, following the guide below will help you fix the hassle troubles.

Faulty Monitor’s Power Cable

If everything seems to be working fine with your monitor, the fault may now arise from the monitor’s power cable.

To ensure that the confirmation of the issue will be done safely, you can contact Philips for a power cable replacement.

3. Buttons not working

Faulty monitor buttons hinder the user from accessing the functions of these buttons. Because of this, you may find it challenging to fix the defective buttons.

However, you don’t have to worry anymore because we’ve got you covered. Find out more below.

Loosened Buttons

Buttons loosen when misused. That is why you should double care for the monitor because once a button breaks, the other will be also affected. One great way of maintaining controls to make them last longer is to press on them gently, not too hard.

Damaged Button Board

When one monitor button breaks, other buttons will also stop working because these buttons are connected in series. Underneath, it is more visible that these buttons work on a board, and all controllers are interconnected.

If one fails, the user might call a professional repair specialist to replace the damaged button board.

4. No video input

You may wonder why the computer seems to be fine because the fans are spinning, your PC is turned on, there are lights visible, but the monitor is displaying No Video Input while it displays a black screen.

You might have encountered this on your Philips monitor, and when this happens, here are the things you can do about it.

Restarting the Computer

One of the simplest things you can do is to restart your PC when this happens. To do so:

  1. Press the Ctrl+Alt+Del all at the same time.
  2. Wait for five seconds before starting the computer again.
  3. Turn the computer on again.

If this did not work for your Philips monitor, see the other fixes below.

Trace the Cable and Power Source

Another culprit you can troubleshoot is the video cables attached to your monitor. These cables might be the problem because they display the pop-up message No Video Input when the monitor does not receive any input.

To see if the wires got any attachment problems, follow the steps below:

  1. Unplug the cables.
  2. Wait for five minutes until you plug the video cable again. Afterward, plug the cable carefully to ensure it is properly plugged.
  3. If this did not work, check the cable because it might have been the problem all along. However, if the cable seems fine and works on other monitors, proceed on the next fixes.

Outdated Graphics Card Driver

The function of your Philips Graphics Card Driver is to communicate the monitor into your computer. That is why drivers are crucial and essential at the same time.

If your computer’s Driver becomes defective, a lot can happen, and they could go wrong, eventually resulting in no video input issue.

The solution you have for this is updating your drivers. Note that many online tools are offered that promise you that they can help with your graphics driver issue.

Remember to be vigilant about what you use and ensure high regard for your safety.

5. No sound

Philips monitors that do not play sound may impose several problems such as inconvenience to users who need the sounds’ help in their work.

To check the fixes that you can do to troubleshoot this issue, see more below.


When your Philips computer is set to mute function, it indicates that the sound is disabled from coming out on your computer.

The perfect thing to do is to unmute your monitor to settle this issue. To do so, follow the guides below:

  1. Go to the lower right bottom of the taskbar and search for the Sound icon.
  2. Drag the panel to the right to unmute it.

If the monitor is not set to mute function, this solution is not for you. You might want to try the next fixes below to overcome the no sound issue.

Troubleshooting in Windows

If the mute function is not the problem, next is to troubleshoot the culprit through your Windows.

To utilize the Troubleshooting configuration in your Windows, follow the steps below accordingly:

  1. Go to the Start Menu.
  2. From the Start menu, search for Troubleshoot settings.
  3. Look for Get up and running, choose Playing Audio and run the troubleshooter.
  4. A pop-up window will appear and follow what it instructs accordingly.

6. OSD main controls locked

On-Screen Display Locked is a configuration function that restricts monitor buttons to avert accidental presses that could be a hassle while working.

When your monitor’s OSD is locked, you may think there is a problem with the Philips monitor. This kind of problem has the most straightforward solutions as well.

OSD Locked

OSD Lock limits the accessibility of menu buttons because it is designed to ensure that the settings are not adjusted unintentionally.

To unlock the OSD, here’s what you can do as below:

  1. Look for the Menu button on your monitor.
  2. Hold the Menu button for ten seconds.
  3. A menu will appear, and then select Unlock.

7. Pixel orbiting

Philips Pixel Orbiting is a type of Pixel Shift configuration to avoid static pixels like the elements on video game HUDs that are most likely to be susceptible displays.

On monitors like the Philips, these plasma TVs are called Pixel Orbiter.

Pixel Orbiting might not be a problem, but users that do not have a prior understanding of its use might think that pixel orbiting indicates a problem arising on their Philips monitor.

Remember that Pixel Orbiting is a screen-saver mechanism of your Philips monitor to avoid burn-in on static images.

8. Flickering

When your Philips monitor starts flickering, it may indicate certain problems that are unbeknownst to you.

To settle your worries about the flickering Philips monitor, you can see the following fixes.

Change the Screen Refresh Rate

The Screen Refresh Rate directly affects your monitor because it is concerned about its display quality, and changing the Screen Refresh Rate could help ease the flickering problem.

To modify your screen refresh rate, follow the guidelines below:

  1. Right-click on your desktop.
  2. Choose Display settings.
  3. Search for Multiple Displays and select Advanced display settings.
  4. Choose Display adapter properties for Display 1.
  5. With this, select the 60 Hz refresh rate by clicking Screen refresh rate in the monitor tab.
  6. To save changes, click Apply then OK.
  7. Verify if this fix is effective and if not, proceed to the next fix.

Uninstall Incompatible Applications

Incompatible applications installed on your PC could most likely make your computer’s system crash. With this, the tendency is that your Philips monitor will start to flicker.

When the flickering starts to display on your monitor, one thing you could do is to uninstall these incompatible apps.

To uninstall these incompatible applications, follow the steps below:

  1. Click Ctrl, Shift, and Esc simultaneously.
  2. By doing step 1, it will direct you to the Task Manager.
  3. Check if the task manager is also blinking. If it is, the last fix will help you.
  4. However, if it isn’t flickering, incompatible apps are your culprit. Delete app that you have a hunch that may be the culprit, and there you have it.

Corrupted Graphics Driver

Suppose the solutions above do not work for your Philips monitor. In that case, your graphics driver needs to be updated because a defective graphics driver makes the Philips monitor flicker most of the time.

The good news is that they are easy to update if you know what to do. However, if you do not have the skills to do it yourself, many driver tools are posted online to help you update your drivers conveniently.

In contrast, relying on a professional maintenance specialist is highly encouraged. With these professional repair specialists, you are ensured that the update will run smoothly and be more secure than entertaining those offered online.

Is It Worth Repairing Philips Monitor?        

The Philips monitor is worth repairing if the costs do not outweigh buying a new one instead.

Like the common issues discussed above, one of their common denominators is taking your Philips monitor to a repair specialist.

That is why repairing Philips monitor is worth it, but this is conditional. The condition is that it’s fine to repair your Philips monitor as long as it does not overpower the costs of a new monitor.

What’s not ideal is taking your Philips monitor often to the extent that the repair already hurts your wallet.

When this happens, it’s safe to assume that taking your Philips monitor to a repair specialist is not worthy anymore.

The key outline is being smart about taking care of your Philips monitor and knowing how many trips to repair specialists you have made. In this way, you can track your repair expenses, and overbudgeting can be easily seen.

Is It Worth to Buy Philips Monitor?          

Philips monitors are worthy because of their renowned high-quality products in the market.

The Philips brand is a company that produces excellent technology innovations. With this impression in the market of users, this is an edge for the company to buy.

However, with the vast choices of good tech products in the market, the users are left with many options that will leave them to select and weigh the good reasons to patronize the products.

That is why in deciding whether products are exemplary or poor, weighing the factors about them could greatly help.

Here are the advantages and disadvantages of buying a Philips monitor.


4-year Warranty

Products with a long period of warranties are one of the major turn-ons for consumers because most of the time, this indicates a guaranteed excellent quality. Additionally, the longer the warranty period is, the more the consumer is ensured with the product they will be patronizing.

Excellent Ergonomics

Philips monitors have Smart Ergo Base. With this smart innovation, the user can extend the monitor up to 5.9 inches, enhancing the ideal ergonomics, especially for users that prefer a comfortable workstation.

Built-In Speakers

Some Philips monitors have built-in 3-watt speakers, which is advantageous to other monitor brands because of their exceptional loud output.


Even though Philips monitors are of good quality, their price ranges are still maintained at reasonable prices, making it very affordable for users who wish to have them but are on a tight budget.


Poor Pixel Response Time

Philips monitor display has an excellent color gamut. However, many tech experts said that Philips monitor’s waterloo is their slow pixel response time.

Awkward OSD Buttons

On-Screen Display buttons are important. After all, they play a crucial role in using the Philips monitor because they bear the necessary buttons.

Weighing the benefits and drawbacks of owning a Philips monitor can greatly help you make a wise decision that you won’t have to regret in the future.

Philips Monitor Alternative  

One of the best alternatives for Philips monitors is Dell U2414H.

Philips monitor and Dell have high respect for the tech industry because of the good quality each of their products boasts, and many users attest that they are efficient to use.

Some may say that Dell monitors, especially its U2414H series, can be directly comparable to Philips monitor as its alternative because of the outstanding innovations that these deliver through their products, especially their monitors.

To take a closer examination of these two prominent tech giants, here is a comparison table of the two.

Specifications:Phillips MonitorDell U2414H
Resolution1920 x 10801920 x 1080
ErgonomicsSmart Ergo BaseSmart swivel stand
Color DisplayExcellent color gamut displayUltraSharp FHD IPS
LED-Backlit DisplayUses LED-backlighting to produce a good image displayHave LED-backlighting to create an excellent screen display

The comparison above contains some of the users’ preferences in the monitors that they wish to buy. With these specifications, you can decide for yourself if the Dell monitors are a good alternative for Philips monitors.